Programs
9-1-1 Response Greatly Improved
Brad Clapham Imagine you head a business or government agency that employs thousands of people. You have permanent employees, . . .
Brad Clapham
Imagine you head a business or government agency that employs thousands of people. You have permanent employees, contract workers, visitors, and vendors all doing business in your facilities every day. One day the unthinkable happens, Joe Smith is having a heart attack. He's on the fifth floor of an eight-story building, which is one of three buildings on the campus. Joe dials 9-1-1, but can't speak.
What happens next? Emergency responders are dispatched, but they don't know Joe's location among the three buildings . They must scour each floor of each building to find him. Compounding the crisis is the fact that your on-site security is either unaware of the 9-1-1 call, or they don't have accurate information on the origin of the emergency.
This scenario needn't happen. A solution exists today that can be integrated into your enterprise communications system . It's called Emergency On-site Notification (EON), an optional feature of RedSky's E911 Manager that instantly notifies on-site security of a 9-1-1 call and provides them with detailed location information to improve response time and even save lives. Please note that several other companies carry this technology.
When 9-1-1 is dialed, the EON server receives notification of the call along with the ten digit phone number where the call came from. EON then adds the name, building address, floor, and cubicle location of the 9-1-1 caller and sends a message with the information via the LAN/WAN to a computer screen, cell phone with text messaging, email, etc. Security guard stations with a computer will receive the notification on their monitors and also hear an audible alarm in the event they are away from their station. Wandering security guards will receive notification via their cell phone, text messenger, or email.
The robust reporting capabilities built into E911 Manager are also valuable, enabling administrators to track the origination and volume of 9-1-1 calls throughout their organization. This can help size the network for 9-1-1 calls as well as reduce misdialed calls that create an undue burden on the 911 network or fines from the local fire marshal.
EON's flexibility makes it possible to designate one or many individuals to receive immediate notification of the 9-1-1 call for faster emergency response and comprehensive reporting. For more information about how EON works, please call Brad Clapham at 614-796-1007 or email him at bclapham@nacr.com.
Imagine you head a business or government agency that employs thousands of people. You have permanent employees, contract workers, visitors, and vendors all doing business in your facilities every day. One day the unthinkable happens, Joe Smith is having a heart attack. He's on the fifth floor of an eight-story building, which is one of three buildings on the campus. Joe dials 9-1-1, but can't speak.
What happens next? Emergency responders are dispatched, but they don't know Joe's location among the three buildings . They must scour each floor of each building to find him. Compounding the crisis is the fact that your on-site security is either unaware of the 9-1-1 call, or they don't have accurate information on the origin of the emergency.
This scenario needn't happen. A solution exists today that can be integrated into your enterprise communications system . It's called Emergency On-site Notification (EON), an optional feature of RedSky's E911 Manager that instantly notifies on-site security of a 9-1-1 call and provides them with detailed location information to improve response time and even save lives. Please note that several other companies carry this technology.
When 9-1-1 is dialed, the EON server receives notification of the call along with the ten digit phone number where the call came from. EON then adds the name, building address, floor, and cubicle location of the 9-1-1 caller and sends a message with the information via the LAN/WAN to a computer screen, cell phone with text messaging, email, etc. Security guard stations with a computer will receive the notification on their monitors and also hear an audible alarm in the event they are away from their station. Wandering security guards will receive notification via their cell phone, text messenger, or email.
The robust reporting capabilities built into E911 Manager are also valuable, enabling administrators to track the origination and volume of 9-1-1 calls throughout their organization. This can help size the network for 9-1-1 calls as well as reduce misdialed calls that create an undue burden on the 911 network or fines from the local fire marshal.
EON's flexibility makes it possible to designate one or many individuals to receive immediate notification of the 9-1-1 call for faster emergency response and comprehensive reporting. For more information about how EON works, please call Brad Clapham at 614-796-1007 or email him at bclapham@nacr.com.
